We care About Pets

Privacy Policy
Effective Date: July, 2023

Thank you for visiting Petcare Grooming (“us”, “we”, or “our”) and for your interest in our website, www.petcare.co.ke (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through the Website. By accessing or using the Website, you acknowledge and agree to the terms and practices described in this Privacy Policy.

1. Information We Collect:
a. Personal Information: When you visit our Website, we may collect certain personally identifiable information, such as your name, email address, phone number, and postal address. This information is provided voluntarily by you when you submit it through our contact forms, sign up for our newsletters, or make a purchase.
b. Non-Personal Information: We may also collect non-personal information, such as demographic data, IP addresses, browser type, and other anonymous statistical data, to improve our Website’s functionality and your browsing experience.
2. Use of Information:
a. Personal Information: We may use your personal information to respond to your inquiries, process orders, provide customer support, send you relevant updates, and personalize your experience with our services.
b. Non-Personal Information: Non-personal information is collected for analytical purposes, such as tracking website usage trends and improving our services. This information does not identify you personally and is used in an aggregated and anonymous form.
3. Disclosure of Information:
a. We will not sell, trade, or rent your personal information to third parties without your explicit consent, except as described in this Privacy Policy.
b. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or shipping companies, only to the extent necessary for them to perform their services.
c. We may disclose your personal information if required by law or to protect our rights, safety, or property.
4. Security:
a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or storage system can be guaranteed as 100% secure.
b. We use secure sockets layer (SSL) encryption technology to protect sensitive information during transmission, such as payment details.
5. Third-Party Links: Our Website may contain links to third-party websites. Please note that we have no control over the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.
6. Cookies: We may use cookies, web beacons, or similar technologies to enhance your browsing experience, gather non-personal information, and track your preferences. You have the option to disable cookies through your browser settings, but this may limit certain features of the Website.
7. Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete such information.
8. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@petcare.co.ke.

By using our Website, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.
This Privacy Policy is effective as of the date mentioned above and supersedes any prior versions.


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